Service Policy for Chayil Wellness LLC
Effective Date: November 16, 2024 – Updated: July 2025

Our Mission

At Chayil Wellness, our mission is to support the physical, emotional, and spiritual well-being of women 40+ through a holistic, faith-rooted approach. We educate and empower you to live proactively, addressing the root causes of hormonal and metabolic imbalance while aligning with God’s design for wellness. Our services complement, but do not replace, traditional medical care.

Scope of Services

All services provided by Dr. Janet Perez, DNP, APRN, AGNP-C, are rooted in evidence-based functional medicine and designed to support the body’s natural healing processes.

We do not diagnose, treat, or cure disease. Our services are educational and wellness-focused in nature.

Clients are required to maintain an active relationship with a licensed Primary Care Physician (PCP) and agree to notify their physician of any changes to their health regimen.

Programs & Fees

Midlife Wellness Discovery Consultation – $29.99 (30 minutes)
An introductory session to discuss your health goals, review your concerns, and determine the best program fit. Non-refundable. Applied toward a program if booked within 7 days.

Midlife Wellness Starter Plan – $495 (6 weeks)
Includes an initial consultation, one follow-up, customized nutrition and lifestyle plan, supplement recommendations, and digital resources. Labs and supplements are billed separately.

Midlife Hormone & Metabolism Reset – $995 (90 days)
Includes an initial consultation, two follow-ups, comprehensive lab review, personalized plan, resource library access, and messaging support. Labs and supplements are billed separately.

Midlife Wellness Maintenance Plan – $275/month or $750 for 3 months
Available only to patients who have completed the Starter Plan or Reset. Includes one monthly follow-up, plan adjustments, resources, and optional labs at preferred pricing.

All services are prepaid at the time of booking. Payment confirms agreement with these terms.

Out-of-State Clients

Dr. Janet may only practice as a Nurse Practitioner in Georgia and South Carolina. Out-of-state clients are seen in a wellness consulting/educational role only and not under a nurse practitioner-patient relationship.

Telehealth Consent

By booking, you agree to participate in telehealth consultations and understand that visits rely on health history, lab interpretation, and client feedback rather than in-person physical exams.

Cancellation Policy

Appointments must be canceled or rescheduled at least 48 hours in advance. Missed appointments or late cancellations will be charged the full fee. No refunds are issued for completed services.

Additional Time Fee

If your visit exceeds the allotted time, a $35 fee per additional 15 minutes will apply.

Refund Policy

• No refunds for completed sessions

• Lab work and supplements are non-refundable (handled by third-party vendors)

• Package plan refunds are prorated if canceled with 48+ hours’ notice before the next scheduled session

• If Chayil Wellness cancels an appointment and you choose not to reschedule, a full refund will be issued

Primary Care Relationship

Dr. Janet does not serve as your PCP or emergency provider. Clients must maintain regular medical care with a licensed physician for prescriptions, acute issues, and ongoing medical needs.

Media Release

By working with Chayil Wellness, you grant permission to use testimonials or shared photos for marketing purposes. No financial compensation is provided.

Medication Disclaimer

We do not advise discontinuing prescription medication without consulting your prescribing provider. We are happy to collaborate with your PCP to support your health goals.

Emergency Protocol

Chayil Wellness is not an emergency provider. For urgent or life-threatening issues, call 911 or go to the nearest emergency facility.