Service Policy for Chayil Wellness LLC

Effective Date: November 16, 2024 – Updated July 2025

Our Mission

At Chayil Wellness, our mission is to support your physical, emotional, and spiritual well-being using a holistic, faith-rooted approach. We aim to educate and empower you to live proactively and with purpose—addressing the root causes of illness while aligning with God’s design for wellness. Our services are designed to complement, not replace, traditional medical care.

Scope of Services

All services offered by Dr. Janet Perez, DNP, AGNP-C, and the Chayil Wellness team are designed to support the body's natural healing processes using evidence-based, functional medicine principles. We do not diagnose, treat, or cure disease. Our services are educational and wellness-focused in nature.

Clients are required to maintain a relationship with a licensed Primary Care Physician (PCP) and agree to notify their physician of any changes to their health regimen.

Service Structure and Fees

Initial Discovery Consultation – $29.99 (30 minutes)
This low-cost session helps determine if Chayil Wellness is the right fit for your needs. It is non-refundable and applied toward the Chayil Wellness Package if booked within 7 days.

Chayil Wellness Package – $299.99 (75 minutes)
Includes full intake review, symptom analysis, review of prior labs (if available), and a personalized wellness roadmap. Supplements and labs are not included and will be discussed as needed.

Follow-Up Appointments – $125.00 (60 minutes)
Includes progress review, adjustments to your plan, and ongoing support.

All services are prepaid at the time of scheduling. Payment indicates agreement with these terms.

Out-of-State Clients

Dr. Janet DNP, APRN may only practice as a Nurse Practitioner in the state of Georgia and South Carolina. Out-of-state clients will be seen in a wellness consulting or health education role only and not under a nurse practitioner-patient relationship. Chayil Wellness does not replace your PCP.

Telehealth Consent

By booking a session, you agree to participate in telehealth consultations and understand the limitations of remote care. Telehealth visits rely on health history, lab interpretation, and client feedback rather than physical exams.

Cancellation Policy

Appointments must be canceled or rescheduled at least 48 hours in advance. Missed appointments or cancellations within 48 hours will be charged the full fee. No refunds are issued for completed services.

Additional Time Charge

If your visit exceeds the allotted time, a $35 fee will be charged in 15-minute increments. Your credit card on file will be used for this charge.

Refund Policy

• No refunds for completed sessions.

• Lab work and supplements are non-refundable and handled by third-party vendors.

• Package plan refunds are prorated if unused services remain and are canceled 48 hours in advance.

• If Chayil Wellness cancels an appointment and you do not wish to reschedule, a refund will be issued.

Primary Care Relationship

Dr. Janet Perez, DNP, APRN,AGNP-C, does not function as a PCP or emergency provider. Clients must maintain regular care with a licensed physician for medical concerns, prescriptions, and acute issues.

Photo, Testimonial & Media Release

You grant Chayil Wellness permission to use testimonials or photos shared publicly or submitted directly via email for marketing purposes. No financial compensation is provided. You release all claims related to the use of such content.

Medication Disclaimer

Chayil Wellness does not advise you to stop taking prescription medication. You must consult your prescribing provider to make any adjustments. We are happy to work in partnership with your PCP as you progress toward health goals.

Emergency Protocol

Chayil Wellness is not an emergency provider. If you are experiencing an urgent or life-threatening issue, call 911 or visit your nearest emergency room or urgent care center.